Billing and product management just for neighborhood pools…
One-Time & Yearly Rebilling for Members
Start collecting member dues through a brand new website we setup entirely for you. When given an option, you’ll notice about one-third to one-half of members choose to setup a yearly automatic payment with your club. This not only helps retain members but also saves you from having to invoice them each year to remind them to pay.
Payments are sent directly to your club’s PayPal account. PayPal handles all credit card and e-check payment processing. If you already accept Paypal, your costs will be exactly the same. You can optionally choose to pass on PayPal’s service fees to your members. Pool Dues does not add on any charges per payment.
New members that join mid or late summer can choose to set up a Recurring profile. The reason why is simple…
A family that moves into town in July still has plenty of time to enjoy the pool, but they tend to avoid joining a club until the next season. They think that if they wait, they can get a full summer’s worth for their money. By offering an Automatic Recurring membership that gives them exactly 1 year’s time (for example, July 20 to July 20 the following year), most new families will take it!
This is a new concept for many board members because they only think in terms of memberships starting / expiring at a specific date for every member. This actually short-changes any new member that doesn’t join during the narrow application window.
Bottom-line, you want new members as soon as possible. Money today is always better than money in 9 months. By not offering a Recurring membership, you potentially lose that member to a nearby club that does, or the family starts a monthly membership at a fitness center with a pool and loses interest in a neighborhood pool altogether. Or, by the next pool season, the family has met new friends that convince them to join a different club.
Ideally, every member should set up a Recurring payment profile. The club’s money comes in as expected, throughout the year, without ever hammering a member to pay.
Georgetown Recreation Club was our first pool to fully use the Pool Dues system. Every new member that joined after the traditional start of summer in 2018 set up a Recurring payment profile. In total, 9 memberships started mid-summer, one as late as September 4. Including the initiation fees, this amounted to over $7,850 extra income in 2018!
Say goodbye to manually invoicing members!
Once your members start paying through your Pool Dues site, we keep track of who’s current and whose membership is due. We can send automated email reminders which go out based on when the member purchased their membership. For example, we can send out an email two weeks prior to when they purchased the year before.
We also understand that most clubs prefer to invoice their membership at a specific date, for example Feb 1. For this reason, we’ve included a mass invoicing system that will send a traditionally-formatted invoice ONLY to the members that fall within an expired date range you choose. And it will ignore invoicing anyone signed up for a Recurring Payment.
So for example, on February 1, you might specify that you want to invoice every member who paid before Sept 1 the previous year. This way you wouldn’t invoice anyone that paid in the fall the previous year.
Pool reporting the easy way…Insights into how your pool makes money is obviously one of the most important things a club Treasurer is responsible for. If you already use PayPal to receive payments, you know their options are limited for in-depth payment reviews. Here’s what’s possible when a Treasurer or other club admin views your Pool Dues backend.
– Custom date range searches for all earnings
– Custom date range searches for specific product earnings
– Export to CSV for either option above
– Graph-based reporting
– Chronological Payment History, also filterable by date ranges
– Payment History showing current status: Complete, Refunded, Failed, Pending (meaning added to cart but not completed), and more
– In-depth Order Details on each payment (customer info, cart details, discounts applied, exact time, etc.)
– A separate Customer search option, showing the total each customer has spent
– A Subscription section showing which members are setup with Yearly Automatic Recurring Billing
– A Licenses section to show which members are current (basically each member is given a one year license)
Other features your Treasurer or Shop Admin has access to…
