Membership FAQ

PoolDues v.6 Documentation

Membership FAQ

Can we fill in the Member Directory for Members?

          Only Members can fill in their Directory Information

When someone pays, who is the Primary?

          The difference between Primary Purchasers and their Sub-Accounts

What happens if a Sub-Account renews the membership?

          When the Sub-Account becomes the new Primary on the Account.

How do we consolidate accounts when the same member is listed twice as a Primary

          Learn how to merge accounts or delete unused accounts

Do members need to find their Member ID's to pay?

          Why we don’t use Member Numbers as an Identifier

How do we mark someone as paid if they did so by check?

          Extending a Member’s Expiration Manually

How can we see which Members have paid so far?

          Viewing which Members have paid vs which have not yet

How can we add a new membership account?

          Adding a new Primary Account Manually

Can we give someone a free membership?

          Giving a Member a Complimentary or Lifetime Membership

💡 Did you just stumble onto this page? PoolDues is the only all-in-one software solution for volunteer-run Swim and Tennis Clubs or HOA's. Everything from website hosting, member billing, tennis court reservations, Board Member tools, communications, facility booking, concessions, guest passes, to social-event sales are available for a flat $1499 yearly fee. Your club also gets access to our suite of kiosk and member apps. Imagine giving your members more amenities, like reserving or cancelling courts quickly from our iOS or Android app, or checking in and seeing who else is at the club!

Some of our clients that are generating more revenue AND making volunteer-life easier!

🏝 Pool Dues LLC. Call us at 240-POOLDUES   |   Email us   |   Or use our Live Chat over there 👈