A Member Check In Kiosk for the Whole Family…
Enabling Kiosk Mode
Our Member Check In app for iOS can be used in Kiosk Mode with special login credentials given to your club’s Board. Once enabled, the app lists every member’s name in a spinning picker wheel. Members can find their names quickly, and then enter their PIN to check in.
The Member Scroll Wheel
The scroll wheel lists every member name and also displays who is currently checked in, who brought guests (and if those guests were paid for), as well as who checked out that day. This gives members an overview of the day’s activities at the pool. Essentially the same information a paper sign-in sheet provides.
Member is currently checked in
Member brought guests
Member checked out today
Paying Guest Fees
If a member toggles on that they’ve brought a guest, you don’t want the kiosk itself to send them to a payment page. Members lingering at the front gate too long will just make other members skip signing in. Plus since the kiosk iPad is a shared device, you don’t want people accidentally saving payment info on it.
Since the app already has member emails on file, we simply prompt the member to send themselves an email reminder, which contains a link to pay via Paypal from your portal. This way they can go sit down, unpack, and pay when ready.
A better honor system
When a member checks in with guests, their name in the picker changes to ” + “. Then if the member pays guest fees through your Pool Dues billing portal, their name changes to include ” + (paid)”.
Plus the bottom of the Kiosk screen will show more details. Here’s two examples….
“Member checked in at 3:47 and brought guests”
“Member checked in at 3:47. Paid $6 via Paypal for guests”
This encourages members to proudly show off that they’ve paid for their guests, while providing more transparency than an anonymous cash box.
And of course, you’ll never have to worry about a lifeguard or someone else stealing your cash box.
Two Great Ways to Sign In
An iPad and kiosk case will make your pool stand out as a club that takes membership seriously. Not just to your own members, but also to prospective members. Plus there is an obvious intimidation factor for anyone that sees a check-in kiosk if they are considering crashing the club.
So while we think the investment is a worthy one, we understand that not every club will put an iPad at the front desk. For FREE, we will ship your club a high quality laminated front desk sign (with stand) to encourage members to download the check in app.
Even if you choose to use an iPad kiosk, we still recommend you place this sign out for members to see. Ideally your members have both options. The Member Check In app (not in Kiosk mode) has social benefits, club news, Shop and Sponsor links that you’ll want people to engage with.
Try out our app today…
After downloading the app, use these check-in credentials…
Search for Pool: Demo
On iOS you can toggle between trying out the app in Kiosk mode or Member mode.
Learn how to keep people from leaving the Member Check In app in kiosk mode…