New Features in 2019 – Invoicing Pool Members Posted on January 18, 2019January 21, 2019 by Justin at PoolDues [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Boards are getting back together and you’re probably reminded yet again that being a Board member is a bit like dining at a nice restaurant in Winter and sitting at the table closest to the door. Everyone else has it a little bit better than you do. [/spb_text_block] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] But we’re here to help, with new Invoicing features! [/spb_text_block] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”2/3″ el_position=”first”] Justin here, lead developer and founder of PoolDues.com. So I sat down with my club’s new Treasurer a couple weeks ago, who was just coming off a meeting with our old Treasurer that gave him the rundown on how things were done in the past. Every year the previous treasurer sent out invoices generated from Quickbooks. And as it turned out, he was still manually keeping track of who was an active member. But wait, that’s something PoolDues does automatically for you! Old habits die hard I guess. Except there was one BIG thing PoolDues wasn’t doing that Quickbooks was. We weren’t emailing invoices. PoolDues has always had the option to automatically remind members that payments were due (or past due) but it was a bit too friendly of an email. I was overlooking the gravitas of the Official Club Invoice Letter. Numbers in columned boxes with words like “DUE NOW” do scare people. So I told my new Treasurer, don’t waste a perfectly good football Sunday creating and sending an invoice to every member. The PoolDues database has everything we already need to send people a frightening invoice letter. I just have to format it that way…. [/spb_text_block] [spb_image_banner image=”1924″ image_size=”full” content_pos=”left” content_textalign=”left” animation=”none” animation_delay=”200″ link_target=”_self” width=”1/3″ el_position=”last”][/spb_image_banner] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] So we’ve got proper Invoicing now! [/spb_text_block] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”2/3″ el_position=”first”] And it’s smart too.We will never invoice a member that has a Recurring payment plan setup. That’s important because…. It’s completely unnecessary. We don’t want to bother them with a million invoices because they probably signed up for a Recurring payment plan to be left alone People forget stuff. Like whether or not they signed up for automatic payments a year ago. So it’s entirely possible you end up with someone paying twice. Once someone pays for the current year, the invoicing system will leave them alone. So if you start mass invoicing in February, and do it every couple of weeks, eventually less and less people get emailed. By April or so, then you can start paying attention to the people that haven’t paid. We have a neat heat-map type feature that shows who isn’t current (very useful when it’s close to the start of the season). [/spb_text_block] [spb_image_banner image=”1928″ image_size=”full” content_pos=”left” content_textalign=”left” animation=”none” animation_delay=”200″ link_target=”_self” width=”1/3″ el_position=”last”][/spb_image_banner] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Which brings us to Custom Invoicing [/spb_text_block] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”2/3″ el_position=”first”] So what happens with those stubborn end-of-spring members that just wait till the last second to pay. You can keep having the Invoice Bot send them mailings, but if you want to really put the screws to them, you can send them a custom invoice with LATE FEES. Yup, you can go there. But custom invoices can be used for anything really. If you want to invoice a new member with the Membership and Initiation fees, with a nice custom message, you can do so. The payment link will take them directly to the cart, with all those products you invoiced them for. [/spb_text_block] [spb_image_banner image=”1931″ image_size=”full” content_pos=”left” content_textalign=”left” animation=”none” animation_delay=”200″ link_target=”_self” width=”1/3″ el_position=”last”][/spb_image_banner] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] So that’s two BIG features in 2019 and it’s only a few weeks in. Want to watch some TV?…. [/spb_text_block] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_video link=”https://vimeo.com/312047301″ remove_related=”yes” autoplay=”no” full_width=”no” width=”1/2″ el_position=”first”] [spb_video link=”https://vimeo.com/312046965″ remove_related=”yes” autoplay=”no” full_width=”no” width=”1/2″ el_position=”last”]
Georgetown Rec is Boosting Check-Ins with a Kiosk Posted on June 16, 2018February 20, 2019 by Justin at PoolDues [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”2/3″ el_position=”first”] The Member Check In kiosk at Georgetown Rec is a hit! We had our first Friday test run (a notoriously packed night) and about 75 members were checked in. Some of that included sub-family account check-ins, meaning spouses and kids, but that’s the whole fun of this! Kids can have their own sub-accounts, or they can use the kiosk to check-in their parents. Since all that’s required to check in (or out) is a 4 digit pin, this is a great way to get kids to learn a useful number sequence, for example, a street number. [/spb_text_block] [spb_image_banner image=”1110″ image_size=”full” content_pos=”left” content_textalign=”left” animation=”none” animation_delay=”200″ link_target=”_self” width=”1/3″ el_position=”last”][/spb_image_banner] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_video link=”https://vimeo.com/275401451″ remove_related=”yes” autoplay=”no” full_width=”no” width=”1/1″ el_position=”first last”] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Here’s my kid checking in. Complete with “acting directions”. [/spb_text_block]
Recommended iPad Settings to use our Member Check In app in Kiosk Mode Posted on June 11, 2018February 20, 2019 by Justin at PoolDues [spb_column col_sm=”12″ padding_horizontal=”0″ width=”1/1″ el_position=”first last”] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Once your pool or club has decided to invest in an iPad and a secure locking kiosk case, you’ll just need to enable Kiosk Mode in the Member Check In app and then make sure members can’t mess around with the iPad. On this page, we’ll go step-by-step through the settings we recommend for kiosk mode. If you haven’t bought a locking case yet, we recommend searching Amazon for “iPad kiosk case”, and you’ll find plenty of options. [/spb_text_block] [/spb_column] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Resetting a Used iPad [/spb_text_block] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] First, let’s get the app downloaded to your iPad. Ideally, you’re starting with a brand new iPad that doesn’t have anything else on it. If a member of your club has donated an older iPad for this, have them first wipe out that iPad by going to Settings > General > Reset > Erase All Content and Settings. That iPad should go back to its original factory status at that point (where it greets you with a “Hello” screen). You want to set this up as a new iPad, so skip past any prompts to set up the iPad with an existing iCloud account. When you create a new iCloud account, you could use a club email like board@[your pool name].com or treasurer@[your pool name].com . Make sure it is a real email address you can verify (and recover the password for down the road). If you aren’t currently at your pool or club when you set up the iPad, just remember you’ll need to connect the device to the club’s wifi. Otherwise, the app can’t connect to the net and check in members! [/spb_text_block] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Enable Kiosk Mode in the app [/spb_text_block] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”3/4″ el_position=”first”] Download Member Check In (tap here) to an iPad. This is a free app, so you shouldn’t need to add any payment info to the App Store before downloading. Open the app and search for your pool. The next screen will ask for your email and PIN, which you’ll get in the next step. Login into your Pool Dues portal (the footer menu has a link to login). After logging in, the footer menu has links only visible to admins. Tap Kiosk PIN. Go back to the app and enter the email and PIN. You’re done! [/spb_text_block] [spb_image_banner image=”1039″ image_size=”full” content_pos=”left” content_textalign=”left” animation=”none” animation_delay=”200″ link_target=”_self” width=”1/4″ el_position=”last”][/spb_image_banner] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Miscellaneous settings for kiosk mode [/spb_text_block] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Before we make sure members can’t leave the Member Check In app, let’s toggle a few more recommended settings for kiosk mode. Settings > Notifications > Touch ID & Passcode > Turn Passcode Off . If the iPad restarts (because it ran out of power), you’ll want the lifeguards to be able to restart the iPad and get right back into the app. Settings > Notifications > Show Previews > Never. Settings > Safari > Auto-Fill > Toggle off for everything. Settings > Display & Brightness > Auto-Lock > Never. You don’t want the iPad going to sleep. Settings > Display & Brightness > Brightness > Set to Maximum. As it will be poolside in the sun, you’ll want the brightness up as high as possible. Settings > iTunes & App Stores > Updates > Toggle On. This should be on by default, but make sure that Updates is on so the Member Check In app is always updated. [/spb_text_block] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] iPad Settings to make sure members don’t leave the app [/spb_text_block] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”2/3″ el_position=”first”] Here’s the most important step – setting up Guided Access. This prevents members (let’s face it, kids) from monkeying around with the iPad. Settings > General > Accessibility > Guided Access (at the very bottom). Toggle On. Set a Passcode. Exit Settings and open Member Check In. Now triple-click the iPad’s home button. Guided Access will now be on for this app. Which just means the app can’t be closed without triple-clicking the home button again and then entering the passcode. [/spb_text_block] [spb_image_banner image=”1043″ image_size=”full” content_pos=”left” content_textalign=”left” animation=”none” animation_delay=”200″ link_target=”_self” width=”1/3″ el_position=”last”][/spb_image_banner]
Add a Member Check In Kiosk to your Neighborhood Pool or Club Posted on June 7, 2018February 20, 2019 by Justin at PoolDues [spb_image image=”938″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1/3″ el_position=”first”][/spb_image] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”2/3″ el_position=”last”] New in iOS version 1.3 of the Pool Dues Member Check In App! You can now enter a special login (provided by us), to enable “Kiosk Mode”. This allows your neighborhood pool / tennis club to place an iPad at your front gate or desk to allow members to quickly browse their name and check-in using their personal PIN code. [/spb_text_block] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] About Kiosk Mode [/spb_text_block] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] When I first thought about creating a Member Check In app for my pool, the kiosk version was the first thing that came to mind. Replace the tattered old paper guestbook with a fancy iPad to better encourage people to sign in. And of course, tie it all into the billing backend, which our pool sorely needed (i.e., no paper checks). As I began building the backend, adding features, and tinkering with the app, I started to realize I was more interested in the possibilities of the Member Check In app for individual users. Primarily for the social aspects. I loved the idea of being somewhere other than the pool and seeing who was there. And from that, other ideas started coming to me about the news section, sponsor section, and ways to better lead people to pay guests fees or shop. But Kiosk-mode was always on the drawing board, and part of the fun of working with our Free-Trial Pools is hearing what they want, and a couple of them really expressed interest in getting this live. Cut to today’s launch! [/spb_text_block] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Spin the wheel of members! [/spb_text_block] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_image_banner image=”946″ image_size=”full” content_pos=”left” content_textalign=”left” animation=”none” animation_delay=”200″ link_target=”_self” width=”1/3″ el_position=”first”][/spb_image_banner] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”2/3″ el_position=”last”] Kiosk mode is really pretty simple, as it’s main function is to check members in as quick as possible. Obviously, you don’t want people lingering at the front desk any longer than needed. So, unlike the personal version, where pool members can check in with a quick status update, in Kiosk mode they simply enter their PIN. I even thought about removing the PIN option, but then some bored kid could come up to the device and just check in every member for fun and prompt emails to them to pay for guests. Speaking of which, members can still note that they are bringing guests, and they can still toggle on a privacy option. This hides their status at the pool from other users of the Member Check In app (at my pool we joke it’s the Hide-From-Your-Spouse toggle). If a member toggles on that they’ve brought a guest, that is noted within the picker directory of the app. There are three notable icons… – Member is checked in today – Member brought guests (paid) – Member brought guests and paid via PayPal – Member was checked in, but has checked out (or gone private) [/spb_text_block] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/2″ el_position=”first”] Guest Fees If a member toggles on that they’ve brought a guest, obviously you don’t want the kiosk itself to send them to a payment page. Again, you don’t want people lingering at the front gate. Plus, as a shared device, you don’t want people accidentally saving payment info on it. Since the Kiosk already has member emails on file, we simply prompt the member to send themselves an email reminder which contains a link to pay via PayPal from your portal. This way they can go sit down, unpack, and pay when ready. [/spb_text_block] [spb_image_banner image=”952″ image_size=”full” content_pos=”left” content_textalign=”left” animation=”none” animation_delay=”200″ link_target=”_self” width=”1/2″ el_position=”last”][/spb_image_banner] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_image_banner image=”956″ image_size=”full” content_pos=”left” content_textalign=”left” animation=”none” animation_delay=”200″ link_target=”_self” width=”1/2″ el_position=”first”][/spb_image_banner] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/2″ el_position=”last”] Keeping members honest The picker directory of members gives everyone a kind of “bird’s eye view” of who’s currently at the club or was at the club. Including who brought guests. So, when a member checks in with guests, their name in the picker changes to ” + “. But if the member pays guest fees through your Pool Dues billing portal, their name changes to include ” + (paid)”. Plus, the bottom of the Kiosk screen will show more details. Here are two examples…. “Member checked in at 3:47 and brought guests” “Member checked in at 3:47. Paid $6 via PayPal for guests” [/spb_text_block] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_divider type=”standard” text=”Go to top” top_margin=”0px” bottom_margin=”30px” fullwidth=”no” width=”1/1″ el_position=”first last”] [spb_blank_spacer height=”30px” width=”1/1″ el_position=”first last”] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] A little effort goes a long way… [/spb_text_block] [spb_text_block animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1/1″ el_position=”first last”] Most pools already rely on members self-policing themselves when it comes to guest fees. If someone wants to be dishonest and bring 5 guests without paying, there’s usually very little to stop them. And sometimes people want to be honest, but they don’t have paper money for the “honor system” cash box. Lifeguards aren’t there to enforce guest fees or even check guest bracelets (they are paid to save lives and check chemical levels, not police member honesty). And other members aren’t going to confront each other about paying for their guests. The Member Check In app in kiosk mode (or in individual user mode) simply adds a little transparency to the honor system. What will drive members to pay for their guests is two-fold… 1. Since the app shows members have paid via PayPal (and how much), this allows people to show off that they’ve actually paid. “See those 5 extra crazy boys in the pool, I did actually pay for them.” 2. Your pool looks high-tech as ****! Members don’t know that everything is still essentially run on the honor system. So if it appears your pool is trying to get money for guest fees, people are going to pay those guest fees. Especially if it’s easy (and cashless). One final thought: The opposite applies to point 2. If you don’t make ANY effort to collect guest fees, no one is ever going to pay them. [/spb_text_block]
