Does your club only accept checks?

If so, your club is losing memberships! Checks delay current members paying on time (possibly not renewing at all) and you lose impulse payments altogether from new members.

If a member hasn't paid their dues can they still reserve a court?

At most clubs, the answer is "yes". With PoolDues your billing is integrated with your court reservations, so you actually get membership renewals on time.

Do members stop joining around mid-summer?

New members don't want to pay for half a summer. But they will join a club that gives them a full year's membership via a Recurring payment.

Do you need to modernize your club's website?

PoolDues is a turnkey solution for your entire web presence. Hosting, billing, club events, news, shop pages, court reservations, pool hours, board minutes, member directories, etc.

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A smarter way to run your neighborhood pool

Billing  |  Reservations  |  Hosting  |  Check-In  | Content Management

One-Time & Yearly Rebilling for Members

Start collecting member dues through a custom payment portal we set up 100% for you. When given an option, you’ll notice about one-third to one-half of members choose to setup a yearly automatic payment with your club. This not only helps retain members, but also saves you from having to invoice them each year to remind them to pay. 

Payments are sent directly to your club’s Paypal account. Paypal handles all credit card and e-check payment processing.  If you already accept Paypal, your costs will be exactly the same. You can optionally choose to pass on Paypal’s service fees to your members. PoolDues does not add on any charges per payment. 

Make signing into the pool fun. While increasing guest revenue!

Check in App for neighborhood pools

It’s time to retire the traditional old sign-in book. When a member checks in with our iOS or web app , they can leave a short public message. Something like “water feels great, here till 3”. This encourages members to sign in, but also gets more people to the pool!

And let’s be real, paper guestbooks do very little to discourage members from ignoring the cashbox for guest dues. We live in a cashless society, and if a member simply doesn’t have cash, it won’t stop them from bringing their guests in. Nor should it.

But most members want to be honest, and given the option they will. If they check-in via our app and toggle on that they are bringing guests, their status will say… 

If they pay online their status will then update to note they paid, with how much…

We start you off with a storefront of common services nearly every pool offers 

After that you can create and edit as many new products or services as you want!

 Why you need a single, unified storefront…

Imagine getting your bill at a restaurant and being asked to pay the cook separate from the waiter. This is actually how many pools are run. Different people collect money in different ways. All these miscellaneous streams of income can add up to thousands each year.

Think about how much Swim Team, Tennis and Social bring into your club. These are essentially products in a business. If you had to audit your club right now to see how much each of these products brought in, could you do it easily?  Is your Tennis Director still holding onto checks from last quarter? Does your Social Director still have $250 in cash from an event last month?

We give every Board Member a real-time overview of shop sales.  We restrict the deeper reporting to your Treasurer or other approved admin, but we think it’s important every Board Member get a sense of how the club is doing sales-wise.

Example: If your Social Committee has a budget of $2,500, and they spend it all by August, the party is over for the Summer. Unless it’s obvious from your Board Member Dashboard that Social actually brought in plenty of revenue over the summer, thus offsetting their total expenses.  Real-time data = A kickin’ Labor Day party!

All payments are initiated securely using the SSL Certificate we provide for your payment portal.

We note this because as of June 2018, Paypal will require every merchant to send traffic originating from “https://” as opposed to “http://”

Enable Kiosk Mode to Create a Front Desk Check In

Kiosk for Pool Check In

We’ll provide your club with a special login to turn our Member Check In app into “kiosk mode”. Any iOS device can work, but we recommend using an iPad with a kiosk-style case for security (ideally positioned out of the rain).

Members can quickly scroll through their names, and check in with their PIN numbers. That same scroll view will also show which members are currently at the club, which brought guests, and if the member was at the club but has checked out. This also gives board members a birds eye view of club activity.

Our tennis reservation system is built in. When a membership expires so does their court access!

Most reservation plugins charge $50 per court per year. The PoolDues tennis court reservation system has a modern, mobile-responsive design and best of all it costs nothing more for up to 12 courts.

Since it is completely integrated with the rest of your payment portal, if a membership is past due, that member will no longer be able to reserve a court.  Now that’s an incentive to pay one’s dues on time!

Your club’s tennis director (or other approved board member) has separate reservation options as well as a control panel to adjust the following grid options…

– Start and End Times
– Total Courts
– Days in advance to reserve
– Max concurrent reservations / max per day
– Court Names
– Custom-Named & Colored Reservation Types (i.e. General, Match, Team Practice, Alta, etc)
– Max booking time for each reservation type.

Tennis Directors can cancel or partially cancel any reservation. Block reservations are incredibly easy.  For example,  your director can book Courts 1,2 and 3 for every Tuesday and Wednesday for 5 weeks in a row. 

Welcome to In-App Sponsorship. A entirely new revenue stream…

In app Sponsors in our pool check in app

Pools charge around $500 for Gold level Swim Team sponsors. What that actually gets a sponsor varies by pool, but it’s common they get a large spot on the banner that hangs along the pool fence, a link on the pool’s website, announcer mentions at Swim Team meets, and possibly a catering invite for a Family Night Dinner.

Imagine what your pool could get if you connected your members more directly with Sponsors. We call this In-App Sponsorship. You could offer it only to Gold Sponsors, or to every level.  You could even create an entirely new Sponsorship level altogether. After a member checks in they will see a button to Support a Sponsor. This section lists any Sponsor YOU choose to put here. Members can tap to call or visit a Sponsor’s website.

Sponsors can include promotional text by their listing. For example, “Marcos Pizza – Use code: GRCPOOL for 2 large 1 topping pizzas for $17.99”

 

 

Who’s here and what’s new? PoolDues helps answer both…

Your Social Director’s job gets a bit easier once you’ve become a PoolDues site. Any Board Member can post news or events via the Board Member Dashboard, but as most of us know, during the Summer months your Social Director will be doing most of this. Lucky for them, they can now push news to the app or add events directly to the website through our simple News Section.

Of course nothing beats a face-to-face invite to an upcoming party, and getting more people to the pool is one of the great benefits of using the Member Check In App. Anyone with an iOS or Android device (that is a current member of your club), can see who’s at the pool from the app!

So if it’s a Wednesday night and you’re curious if the pool is hopping on a weekday, you can just peak in. And for anyone concerned about privacy, they can simply hide their check-in status. 

As far as big pool events go, it’s always important to get as many pre-sales on Adult Parties as possible (you never know what the weather will do).  So if you’re shelling out pool money for something like a low-country boil, you can hit up members well in advance to pay online to reserve a seat to eat.  This cuts down on over-buying for food and drinks when you have no clue who is actually attending.